Read email in Mail

Once a mailbox is connected (see Connect a mailbox to Mail), Email → Mail works like the mail app on your computer. Everything you do here also happens on the mail server, so webmail and your phone show the same folders and the same read or unread emails.

Find your way around

• Mailboxes and folders on the left: each mailbox you can use, with its Inbox, Drafts, Scheduled, Sent, Trash, Spam and your other folders. The Inbox shows how many emails are unread.
• Team views under a shared mailbox: Assigned to me, Unassigned, Snoozed and Reminders. See Share a mailbox with your team.
• The conversation list in the middle. Unread conversations are bold.
• The reading pane on the right, with the emails of the conversation you clicked.
• The top buttons: Compose, Reports, Templates, Attachments, My mailboxes, My signature, Settings (Administrators), Shortcuts and Layout.

The number next to Mail in the menu counts your unread emails.

Read and sort a conversation

1. Click a conversation. The emails show in the reading pane, with Reply, Reply all and Forward.
2. Use the buttons above it:
   • Mark unread or Mark read;
   • Star, to find it again quickly;
   • Archive, to take it out of the Inbox;
   • Delete, to move it to Trash;
   • Spam, to move it to the Spam folder;
   • Move to, to put it in another folder.
3. To act on several conversations at once, tick their boxes first.

After Archive, Delete or a move, a message with Undo shows for a few seconds. Click it if you changed your mind.

Folder options

Click ⋯ next to a folder:

• Mark all as read marks everything in the folder as read.
• In Trash and Spam, Empty Trash now (or Empty Spam now) deletes their emails forever, on the mail server too. Other folders, such as Sent, can't be emptied.

Search

1. Type in Search mail and press Enter.
2. If what you need isn't there, click Search the full text on the mail server. It asks the mail server to search the whole text of your emails.

Type at least 2 characters.

Alerts for new email

While you work anywhere in the admin, a card appears in the corner when a new email arrives, with the sender and subject. Click × to close it. Under Layout → New email you can tick Play a sound and Desktop notifications.

Choose your layout

Click Layout at the top. Your choices are remembered for you only.

Drag the edges between the columns to change their widths. Reset sizes puts them back.

Click Shortcuts to see the keyboard shortcuts for moving through your mail.

Attachments

Click Attachments at the top to see every file received or sent, with search and filters for the kind of file, the mailbox and Received or sent. Click Download to open a file. Received files are fetched from the mail server when you open them; PageShift doesn't store them.

On a phone

On a phone, the conversation list fills the screen. Tap a conversation to read it, and Back to the list to return. The top buttons show as icons.